As one of the only office supply stores still in business, Staples knows the importance of appealing to customers and listening to feedback. They collect valuable market data that tells them what customer desire through online surveys, and survey takers are rewarded with special prizes. In this article, we will tell you all about the steps of taking the Staples customer satisfaction survey at www.staplescares.com.
Staples Survey Requirements at www.staplescares.com
All of the customers who take Staples survey and register for the Staples feedback sweepstakes will need to meet these requirements:
- Have a receipt from Staples that contains a survey invitation.
- Complete the survey within seven days of the store visit.
- Be 21 years of age or older.
- Reside legally in Washington DC or any area of the United States besides Hawaii, PUerto Rico, U.S. Virgin Islands, and Guam.
- Not be an employee of Staples within the last six months or the family or household member of a Staples employee.
Staples Survey Rewards & Tips
The primary reward for helping Staples out by taking the online survey is an entry into the official Staples Customer Satisfaction Survey Sweepstakes. This is a monthly sweepstakes program that gives a prize four winners each month. The winners are randomly drawn from a pool of all people who entered during that month, and each winner will receive a $500 Staples Gift Card. These gift cards can be used in place of money at any Staples located in the continental United States. Anyone who wins the sweepstakes drawing will be notified over telephone, email, and/or overnight mail.
How to Complete the Staples Survey: Step-by-step Instructions
- Visit https://survey.medallia.com/staples-cares to begin filling out the online Staples feedback survey.
- Pick the language you wish to take the survey in from the drop down menu at the top of the page.
- Click on the red button that is labeled “Begin Survey.”
- Enter the survey code located onto your receipt into the survey code box or click the “I do not have my receipt” option and then move to the next page by selecting the red “next” button.
- Answer questions about what happened during your Staples visit.
- Rank your satisfaction with all events at the Staples visit.
- Provide more detailed commentary in the open text box if desired.
- Submit the survey and choose to enter the sweepstakes if you want to win the prize.
- Give Staples your contact information so you can be notified about winning.
Useful Information & Links
If you require assistance while completing the Staples customer satisfaction survey, you may need to talk to their dedicated customer service team. You can get some help by clicking the “Survey support” link on the survey homepage, or you can contact a customer service member through one of the following methods.
Contact Form: https://www.staples.com/sbd/content/help-center/contact-us.html
Phone Number: 1 (800) 333-3330
Staples Help Center: https://www.staples.com/sbd/content/help-center/index.html
Facebook Page: https://www.facebook.com/staples
Twitter: https://twitter.com/staples
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