At Smashburger, the customer’s satisfaction is the restaurant’s priority. They regularly ask people to take the Smashburger customer satisfaction survey so they can tell if their food quality and service are still good. If you get an invite for the Smashburger survey at smashburgerfeedback.survey.marketforce.com, you can share your opinion with the company. Those who provide feedback get rewards that can be used at later Smashburger visits. Keep reading this article to learn all about Smashburger’s survey process.
Smashburger Survey Requirements at smashburgerfeedback.survey.marketforce.com
The primary requirement for taking part in a Smashburger feedback survey is the invitation itself. Not all restaurants need feedback from all customers, so the survey invitations are only given to a few customers. Once you get this invitation, you will need to take the survey within 30 days because the company only wants surveys from recent customers. Smashburger prefers that survey takers be over the age of 13 and not employed by Smashburger. If the survey reward includes a sweepstakes draw, you will need to be over the age of 18 and a legal resident of the United states.
Smashburger Survey Rewards & Tips
All customers who take Smashburger’s survey get a useful discount that can be used in the month after you take the survey. Survey takers will receive a reward that gives them $1 off a Smashburger order. In order to collect this reward, you will need to copy the validation code given to you after the survey onto the receipt you used to take the survey. In the past, Smashburger has done some sweepstakes programs for survey takers, so you may also get the opportunity to enter a sweepstakes for Smashburger gift cards and other prizes after you take the survey.
How to Complete the Smashburger Survey: Step-by-step Instructions
1. Start the survey by typing in the link on your receipt or going to smashburgerfeedback.survey.marketforce.com.
2. Enter the store number from the top of your receipt into the first blank box.
3. Use the date picker widget to select the date that you visited Smashburger.
4. Pick the time of your visit from the drop down menu.
5. Enter the check number in the last blank box. This order number will be located beneath the receipt date.
6. Click on the “Start” button.
7. Answer the list of questions about how satisfied you were with your trip to Smashburger.
8. Enter data about your age, gender, and income range to help Smashburger learn more about marketing to your demographic.
9. Provide your notification information if the survey invites you to register for a sweepstakes program.
10. Submit the survey.
11. Copy the validation code onto your receipt.
Useful Information & Links
If you want to get in touch with Smashburger to ask questions about the Smashburger customer satisfaction survey or the smashburgerfeedback.survey.marketforce.com website, they can be reached by emailing them, calling them, or posting a message on their social media pages.
Email Address: feedback@smashburger.com
Phone Number: 303-633-1500
Address: Smashburger
3900 East Mexico Avenue,
Suite 1200
Denver, CO 80210
Facebook Page: https://www.facebook.com/smashburger
Twitter: https://twitter.com/smashburger
Horrible very overpriced very unfriendly would appreciate a phone call or an email response
Store 1548 SarasotaFl
If you would like to speak with someone at Smashburger directly you can either call their customer service department, or use the store locator to find the contacts of the specific location you visited, and speak with the managers of that location.
I was visiting my grandmother for Christmas and my mother and I got smash burger for lunch. I went to pick it up and I’m glad that I did. It was in Port Washington, L.I. Store # 1561. First of as soon as I walked in I was pleased the restaurant was clean bright and welcoming, I then got to the counter and the woman Angela was clearly very good at her job and very friendly as well. I then saw after she helped everyone on line, quite quickly I might add, she then immediately entered the dining area and began helping to clean up. I just hope that you’re aware of how good some of your employees are because I’m a business owner and am fully aware of what a bad employee is and what they can do to your business. I definitely enjoyed my experience and will absolutely return to your establishment next time I’m in town. Thank you it made my visit to my grandmothers just that much better.