(Updated May 2018) McDonald’s customers can leave feedback through the McDVoice survey available at www.mcdvoice.com. It’s the most convenient way to voice your opinion regarding the McDonald’s menu and customer service. In addition, if you complete the McDVoice customer survey, you may also receive a reward.
In this article, we will talk about the McDVoice survey steps and the possible reward for customers. If you are having trouble leaving feedback through the McDVoice customer survey, we’ve also provided other contact options at the end of the article.
McDVoice Survey Requirements at www.mcdvoice.com
There are a few things you need to enter the McDVoice survey. Most importantly, you’ll need a recent McDonald’s receipt. This customer receipt should contain a McDVoice survey code. The code is usually located near the end of your receipt.
The code will give you access the McDVoice survey. If your receipt does not have a McDvoice survey code, you will need to enter a couple of details regarding your visit, such as the time and date of your visit, and the McDonald’s restaurant number. The McDonald’s receipt must be no older than a week.
Survey participants must also be 15 or older. Only legal residents of the US can take the McDVoice survey. Entrants cannot have worked at McDonald’s in the past year, be a current employee, be immediately related to an employee, or live with an employee.
McDVoice Survey Rewards & Tips
McDVoice survey rewards change from time to time. McDonald’s sometimes offers the chance to participate in a sweepstake draw. However, the survey reward you’re most likely to receive is a McDonald’s coupon.
To obtain the coupon, you will need to keep the receipt you used to access the survey. After you have answered all the survey questions, the McDVoice coupon code should appear on your screen in a couple of moments. Make sure to write the McDVoice coupon code on your receipt before closing the www.mcdvoice.com webpage. Once you close the survey website, you might be unable to recover your McDVoice coupon code. The code is unique and only you will have access to it. The McDonalds customer service department will be unable to send you a McDVoice coupon code.
The value of the McDonald’s coupon you receive for completing the survey is subject to change. You should be able to see what you can get for your McDonalds coupon on your receipt. Usually, the coupon can be redeemed for a free McDonalds burger or other McDonald’s menu item.
How to Complete the McDVoice Survey: Step-by-step Instructions
- Visit McDonald’s survey website at www.mcdvoice.com.
- Choose to take the McDonald’s customer survey in either English or Spanish by clicking the link at the top of the www.mcdvoice.com survey page.
- There are two ways in which to access the questionnaire itself, depending on the information on your receipt. If your receipt has a survey code, you may continue to the following step. If your receipt does not have a code, skip the next step.
- When you reach the www.mcdvoice.com survey access page, you will have to enter the 26-digit survey code to open the questionnaire
- If you do not have this code, click on the link below the receipt image.
- Enter the McDonald’s store number in the first blank box. The McDonald’s store number is printed at the top of your receipt
- Enter the KS number in the box below
- Select the date of your visit
- Mention the time of your visit
- Write the order number in the box after that. On your receipt, you will find it as “KVS Order”
- Mention the amount you spent exactly as it appears on the receipt
- Answer all the McDvoice survey questions. Mention if you were satisfied with the McDonald’s products you purchased, if McDonald’s employees were helpful and pleasent, and any recommendations you may have.
- Enter your name and contact information for any available sweepstakes contests (if McDonalds is currently organizing sweepstakes)
- After completing the McDvoice customer survey, wait a couple of moments before closing the www.mcdvoice.com website. You should receive a McDonalds coupon code on your screen, if the McDvoice customer survey is currently offering rewards.
- If you do receive a McDVoice coupon code, write it down on your receipt. Bring the receipt with the McDVoice coupon code on it the next time you visit McDonalds to redeem your McDvoice reward.
McDonald’s Useful Information & Links
If you encounter any errors while filling out the McDvoice survey, you may be having a technical issue. To get technical support or answers about any other survey problems, you can speak to McDonald’s customer service. Note that, McDonald’s may pause from collecting customer feedback from time to time. In this case, even though the www.mcdvoice.com website will be working, you will not be able to access the survey itself.
Mcdvoice customer satisfaction survey link: www.mcdvoice.com
General Inquiry Form: www.mcdonalds.com/us/en-us/contact-us/general-inquiry-form.html
Phone Number: 1-800-244-6227
Address: McDonald’s Corporation, 2111 McDonald’s Dr., Oak Brook, IL 60523
Facebook Page: facebook.com/McDonaldsUS
Twitter: twitter.com/McDonalds
R.Sanders says
great food plan to eat there ASAP! again!!
Anne Carpenter says
We’re glad to hear you enjoyed eating at McDonald’s!
Carole says
Great service and didn’t have to wait a long time for our food…
Anne Carpenter says
It’s great when that happens! McDonald’s is usually quite busy!
Cruz Marini says
I like Mc Donal’s!!!!
Anne Carpenter says
That’s lovely!
Terry says
I see you only let me fill out 5 surveys per month . Does this mean you only want me to go to MD 5 times per month ? This survey for an treat is one the reasons I stop at MD .
Anne Carpenter says
There are other ways you can take advantage of McDonald’s promotions and deals, besides the survey. You’ll find them on their main website, http://www.mcdonalds.com
Licia says
Love seeing Scooter she is a wonderful worker very respectful
Anne Carpenter says
If you decide to take the survey, you can mention her so managers will know who to thank for their happy customers!
vera hammer says
I am a steady customer of McDonald’s an I go to a lot of different ones here in the Rockford an machesney park an loves park well for one main thing they all are putting way to much salt on the fries some times I can’t eat them there is so much salt an for another thing I went to McDonald’s this morning an order saugage egg an cheese mcmuffin an a hash brown an a Coke to go from in the machesney park one an when I got home they didn’t put no cheese on it again this has been happening to me a lot from ere so I thought I write you an let you know about I love McDonald’s a lot but I am on a fixed income and can’t be throwing food away a lot so I am hoping you can get this corrected an the salt thing to I don’t know if the girl dose not ring it up right or if it is the cook but thank you
Anne Carpenter says
That is unfortunate. Have you tried taking the survey or speaking with a McDonald’s customer service representative?
LadyDi says
I go to McD’s a lot for breakfast. I have never used the coupons until recently and decided I may as well take advantage of the savings. I went to fill out one today and it say that Me or someone in my family had already filled out the maximum of 5 this month. I just wondered how that information is relayed since I don’t put in my name or any personal information. Obviously the receipt has something coded in it. I am a tech person so I was just wondered how it knew. Not upset I am okay with the rule, just didn’t understand how it knows. Most of my transactions are cash so there isn’t a debit card involved.
Bonny ren says
Great food
Janette Crawford says
Very good food
Sandra Nagel says
The service was awesome, the young lady that took our order was beyond polite and courteous!