Hard Rock Café is a chain of restaurants famous for its rock thematic and the combination of great menu items with live music which creates a unique dining experience. The business has tens of locations all across the globe and it continues to expand by continuously seeking to boost customer satisfaction. Through the Hard Rock Café survey available online, they can receive feedback from customers. And through their opinions, they can better their services. You can contribute with a review of your own, something for which you can receive some pretty interesting rewards. Keep reading to find out the steps you need to take to complete this survey at www.hardrocksurvey.com.
Hard Rock Café Survey Requirements at www.hardrocksurvey.com
Not just anyone can take the Hard Rock Café survey since the questionnaire is aimed at customers of the restaurant chain. That being said, you will need to have a receipt which contains a survey invitation. The receipt must also not be expired or older than seven days. If you’ve visited one of their locations and made purchases recently then you don’t need to worry. As long as you’ve kept the receipt, you can safely proceed and take the survey.
Hard Rock Café Survey Rewards & Tips
For starters, there’s always the opportunity to contribute to the bettering of the services of one particular place. If you’ve had any negative experiences, you may help Hard Rock Café change that and become a better environment.
But there are also some more tangible rewards for those completing the survey. At the end of the questionnaire, clients will receive a validation code, which they have to write down on the receipt. After doing that, they can visit a location of their choice and redeem the coupon for some prizes, which vary from one restaurant to another. Usually, the reward is a discount on the next purchase or a free menu item.
How to Complete the Hard Rock Café Survey: Step-by-step Instructions
Here is where you will find the survey and all the directions you need to successfully navigate through it.
- You will find the survey at www.hardrocksurvey.com. At the top of the page, you will notice a myriad of available languages that you could take the survey in.
- With your receipt in hand, locate the following information: purchase code, visit date, visit time, and employee name (optional). Then enter this information in the appropriate fields on the page.
- Click on the red ‘Start’ button to navigate to the actual questionnaire. Rate your experience honestly and openly, leaving some details of your visit for a complete feedback.
- After submitting your answers, you will receive the validation code that you should write on your receipt to redeem your rewards later on.
Useful Information & Links
Hard Rock Home: www.hardrock.com
Hard Rock Café: www.hardrock.com/cafes
The Hard Rock Cafe Privacy Policy: https://www.hardrocksurvey.com/DContent.aspx?Page=Privacy&c=405912
Got any questions for the customer service department or wish to speak to an employee for some other reason? Get in touch with Hard Rock Café using one of these methods:
Customer Service Email Address: customer_care@hardrock.com
Phone Number: 1 (888) 519-6683
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