Comcast is a multinational telecommunications corporation that is known for their television department called Xfinity. Through Xfinity, customers can get a lot of cable television, internet, and telephone services. If you are an Xfinity customer, you can tell Comcast your opinion about their company through an online feedback form. Customers are invited to take this survey after visiting a store or getting help from a technician. Keep reading to find out the easiest way of completing the Comcast/Xfinity customer satisfaction survey at www.comcastsurveys.com.
Comcast/Xfinity Survey Requirements at www.comcastsurveys.com
The primary requirement for taking the Xfinity survey is merely that you are a customer of Comcast who has been invited to take the survey. Please note that you may not receive a survey invitation every time you visit their website, because they do not always need more data. If Comcast is interested in your input, you will receive either an email containing a link to a survey or a popup window on the Comcast website that contains a survey link to the www.mycomcastsurvey.com page. Once you have the invitation, the only other requirement is to have access to the internet during the survey.
Comcast/Xfinity Survey Rewards & Tips
The primary benefit of taking part in the Comcast survey is the opportunity to share your opinion with the company. They can use this information to better their services. If you have any problems with the Comcast services, they may offer you deals to help fix the issue.
Please keep in mind that there are a few scams related to Comcast surveys, so only take a survey if it is given to you directly from Comcast. During the survey, do not click your browser’s back buttons because this will require you to input all the information again.
How to Complete the Comcast/Xfinity Survey: Step-by-step Instructions
1. Open a web page and either go to www.comcastsurveys.com or click the “start survey” button on the popup or email given to you by Comcast.
2. Enter the number of your Comcast Technician or your Comcast store.
3. Click the red arrow to begin taking the survey.
4. Rank your satisfaction with your Comcast experience from a scale of 5, which means highly satisfied, to 1 which means highly dissatisfied.
5. Tell Comcast whether or not your Comcast services are working properly.
6. Click the red arrow to move to the next part of the survey.
7. Provide any other desired feedback, and answer any other questions asked by Comcast.
8. Click the red button to submit your survey and let Comcast read your responses.
Useful Information & Links
Any issues that are encountered while taking the Xfinity customer satisfaction survey or with the www.mycomcastsurvey.com website can be resolved by contacting the Comcast customer service team through one of the following methods.
Contact Form: www.xfinity.com/support/contact-us/
Phone Number: 1 (800) 934-6489
Address: Comcast Corporation
Comcast Center
1701 JFK Boulevard
Philadelphia, PA 19103
Facebook Page: www.facebook.com/comcast
Twitter: twitter.com/comcast