Dunkin Donuts is extremely popular due to its convenient donuts, breakfast sandwiches, and coffee drinks. The company makes sure that each location remains fast, convenient, and customer friendly by surveying customers and asking for their opinion via the Tell Dunkin Donuts guest satisfaction survey. The Dunkin Donuts survey is available at www.telldunkin.com.
To encourage visitors to take this Tell Dunkin feedback survey, Dunkin Donuts survey participants will receive a small gift. This guide will discuss the Dunkin Donuts guest satisfaction survey steps and provide information about the Dunkin Donuts survey reward.
Dunkin Donuts Survey Requirements at www.telldunkin.com
The Dunkin Donuts survey and rewards program is only available to those who are invited to take the survey after visiting a Dunkin Donuts restaurant. To take the survey, you will need to have a receipt from a Dunkin Donuts location that contains a Tell Dunkin Donuts guest satisfaction survey code.
You must take the survey within the three days of getting the receipt if you want to get the prize offered by Dunkin Donuts.
Dunkin Donuts Survey Rewards & Tips
The current reward for customers who take the Dunkin Donuts guest satisfaction survey is a free donut. After taking the survey, you will get a validation code that you can use to get the Dunkin Donuts free donut whenever you purchase a medium or large beverage. If you got the survey invitation from a combination Dunkin Donuts/Baskin Robbins location, it can also be validated for a free 3-ounce ice cream cone instead of a donut.
The Dunkin Donuts free donut offer cannot be exchanged for any other offer in a Dunkin Donuts shop. To obtain your Dunkin Donuts free donut, you will need to write the coupon code on the receipt you used to access the Tell Dunkin survey page. Bring this receipt with the code with you when you visit Dunkin Donuts. Be sure to inform the cashier of your Dunkin Donuts coupon before you make your purchase.
How to Complete the Dunkin Donuts Survey: Step-by-step Instructions
- Start the Tell Dunkin Donuts guest satisfaction survey by going to www.telldunkin.com.
- Pick the language you want to take the Tell Dunkin survey in.
- Place the 18 digit survey code from your receipt into the appropriate boxes
- Click the orange “Start” button.
- Answer the questions asked about your visit to the specific Dunkin Donuts location, clicking “Next” after each page.
- Rate your satisfaction with the Dunkin Donuts menu and Dunkin Donuts customer service.
- Use the comment box to write out any additional feedback you wish to leave.
- Enter your email address to have the Dunkin Donuts coupon code sent to you.
- Submit the survey.
- Check your email for the Dunkin Donuts coupon code if it does not show up on the survey website after submitting the survey.
- Write this Dunkin Donuts coupon code down on your receipt if you want a reward.
Dunkin Donuts Useful Information & Links
Make sure you keep your receipt with the validation code written on. To redeem your Dunkin Donuts coupon, you will have to bring the receipt with you. Before making your purchase, inform the cashier about your Dunkin Donuts coupon.To learn more about how the TellDunkin customer service survey works, speak to the company’s customer service team.
To learn more about how the TellDunkin customer service survey works, speak to the company’s customer service team.
Contact Form: www.dunkindonuts.com/content/dunkindonuts/en/help/contactus.html
Phone Number: 800-859-5339
Address: Dunkin’ Donuts, Consumer Care, 130 Royall Street, Canton, MA 02021
You can also use social media to connect with Dunkin Donuts and chat about their feedback survey and rewards system.
Facebook Page: www.facebook.com/DunkinDonuts
Cheryl mcCann says
I’m a 52 year old disabled woman, I go to Dunkin Donuts at least twice a day and been going to the same one for at least 2 years now maybe more, I go once in the morning when I go in the morning the crew see’s me and my coffee is being made already and on the counter And the Same Thing Happens On The Evening Crew When They See Myself Or my husband. we love our Dunkin donuts!!
Pat Mattingly says
I am writing to you to let you know the type of service I received from DD store located at 283 Middlesex Ave, Medford. In all my years going
to DD I have never experienced anything like this.
I work the midnight shift, I stop at dunkins every night for an extra large black coffee. I usually go to the one at Wellington Circle or the one
on Commercial St. Medford. I hadn’t used the one on Middlesex for awhile.
On My 2 Tuesday night I stopped at dunkins ordered my coffee and went on my way. When I got to work the coffee was horrible, I had to dump it. I was really dying for that cup of coffee.
On Wednesday night May 3rd,I went by the store let the server know what happened. I got to the window and he wanted to charge me $2.66. I explained it again. He proceeded to tell me about his cash draw not balancing out. We went back and fourth for a bit and I told him that I didn’t care about the cash draw and I wasn’t paying for the coffee. Needless to say this has never happened to me before. I’ve been to many many, many DD.
The whole Incident did not sit well with me. I decided to call store manager on the morning of May 4th. She was very nice and apologized
for my bad experience and said I could go in that night to get a free coffee. I took her up on the offer.
That same server was there , he told me that I already received a free coffee and I was not getting another. I informed him that I spoke to the manager and she suggested I go in and get a coffee. Some young man came out of the back asked what was going on and said he had
to call the manager to confirm what I said. Mind you a CUP of coffee. Then the young man said that he would give me a coffee and proceeded to tell me that I would get no more free coffee from them. Then He asked if I had a DD card I said that I did. He told me to put money on it
because I was not getting anymore free coffee.
These two men were clueless. They should both be taken off the floor and given a course on how DD does customer service business. I am beside myself with this treatment.
I know every so often one gets a bad coffee or wrong coffee. If it’s happened to me a dozen times through out the years it’s a lot. Never have I experienced anything like this.
Sophia Caldwell says
Incredible. And, like you said, all this for a cup of coffee. And we’ve heard such nice stories about DD customer service. It’s probably down to sheer luck. I wouldn’t worry too much about it, though it is quite a story.